FREQUENTLY ASKED QUESTIONS
Everything you need to know before your first order.
Yes. Every product is sourced directly from certified manufacturers and comes with a QR verification code. Scan it to confirm authenticity in real time. We carry FSSAI-registered products only — zero grey-market or unverified supplements.
We deliver across India in 2–5 business days. Orders above ₹1,500 get free shipping. All orders are dispatched within 24 hours of payment confirmation, and you'll receive a tracking link via email and SMS.
Our 60-second AI assessment takes your goal (muscle gain, fat loss, endurance), dietary preference (vegetarian, vegan, non-veg), and activity level, then generates a personalised supplement stack and workout blueprint. It's free for all Aura members.
We accept all major payment methods via Razorpay: UPI, credit/debit cards, net banking, and popular wallets (Paytm, PhonePe). All transactions are encrypted and secure.
We offer 30-day returns on all unopened products. If you receive a damaged or incorrect item, we'll replace it at no cost. Contact us on WhatsApp or email support@auraelitenutrition.com and we'll resolve it within 4 hours.
Absolutely. We stock a wide range of vegetarian-certified supplements. Use the 'Vegetarian' filter on our products page, or let the AI assessment know your dietary preference and it will only recommend suitable products.